Carlos Mora Vanegas managers tend to behave in an isolated manner, politically and bureaucratically. As a result, they don’t change their strategies quickly to adjust to changes in their business environments or to take advantage of them. Kotter and Heskett summary administrative knowledge is greatly enriched in recent decades, thanks to the opening of the globalization, technological development, exchanges, alliances. the conquest of new markets, the same advance of administrative science that leads to cope with the demand of new paradigms, as well as new opportunities which are presented, and since then, the need for many companies transform their weaknesses into strengths and what more, namely the opportunities which are being taken. We have proposed in this series fingers articles provide some administrative skills that all managers which is excellent, with a participatory, seductive, leadership real change agent must take in very He has in its management. With this, we hope somehow, contribute towards its organizational culture. Course, there are other topics that should already be known, however, they have been selected for this purpose, faithfully respecting the content and source of information. Considerations, scope Kotter and Heskett (Corporate Culture and Performance, New York: The Free Press, 1992) stand out, good stewards give great attention to all its members.

Especially to customers, and initiate change when it is needed to serve their legitimate interests, even if this means taking some risks. They added that the majority of managers are primarily interested in themselves. His group of immediate work or any product (or technology) linked with that working group. Granted one much greater value to the orderly administrative process that reduces the risks as to the leadership initiatives. Finally, point out that the majority of managers are concerned much by customers, the shareholders and employees. Also attach great value to people and processes that can produce useful changes (e.g. leadership up and down administrative hierarchy) Patrick Lencioni (the five temptations of a steering), gives us some basic tips for avoiding the most common causes of failure in leadership.